COMENITYCB/FOREVER21: Forever 21 card from Comenity Capital Bank
COMENITYCB/FOREVER21 is the Forever 21 credit card.
It is issued by Comenity Capital Bank (part of Bread Financial), which is why the code pairs the bank's abbreviation with the store's.
Comenity Capital Bank at a glance
Complaints to the CFPB about Bread Financial Holdings
The CFPB has received 49,427 complaints filed under Bread Financial Holdings, Inc. (all its accounts, not only COMENITYCB/FOREVER21), 10,775 of them in the 12 months to October 8, 2026 with the latest on October 2, 2026, and the company answered 100% on time. [2]
The CFPB publishes complaints without confirming the facts in them.
| Most common issue | Complaints | Share |
|---|---|---|
| Incorrect information on your report | 9,183 | 19% |
| Fees or interest | 5,404 | 11% |
| Improper use of your report | 4,261 | 9% |
| Attempts to collect debt not owed | 3,817 | 8% |
| Problem with a purchase shown on your statement | 3,169 | 6% |
Every code this company uses is listed on its main page (COMENITYCB/IDDEAL).
Checking this account
Questions about the account go to Comenity Capital Bank, the issuer; a wrong detail on the report can be disputed with the bureau that shows it and with Comenity Capital Bank.