ROCKET MTG on a credit report: Rocket Mortgage
ROCKET MTG is Rocket Mortgage, LLC, a mortgage lender and servicer.
Complaints to the CFPB about Rocket Mortgage
The CFPB has received 9,378 complaints about Rocket Mortgage, LLC, 3,731 of them in the 12 months to October 8, 2026 with the latest on September 30, 2026, and the company answered 100% on time. [1]
The CFPB publishes complaints without confirming the facts in them.
| Most common issue | Complaints | Share |
|---|---|---|
| Trouble during payment process | 2,926 | 31% |
| Applying for a mortgage or refinancing an existing mortgage | 1,640 | 17% |
| Struggling to pay mortgage | 1,138 | 12% |
| Closing on a mortgage | 756 | 8% |
| Application, originator, mortgage broker | 637 | 7% |
Checking this account
Your report (free at AnnualCreditReport.com) shows Rocket Mortgage's address for this account; if something on it is wrong, dispute it with the bureau that shows it and with Rocket Mortgage.