FRANKLIN AMERICAN MTG: Franklin American Mortgage
FRANKLIN AMERICAN MTG is Franklin American Mortgage Co., a mortgage lender and servicer.
Complaints to the CFPB about Franklin American Mortgage
The CFPB has received 233 complaints about Franklin American Mortgage Co., 0 of them in the 12 months to October 8, 2026 with the latest on August 10, 2018, and the company answered 97% on time. [1]
The CFPB publishes complaints without confirming the facts in them.
| Most common issue | Complaints | Share |
|---|---|---|
| Loan servicing, payments, escrow account | 128 | 55% |
| Trouble during payment process | 44 | 19% |
| Loan modification,collection,foreclosure | 20 | 9% |
| Struggling to pay mortgage | 8 | 3% |
| Application, originator, mortgage broker | 7 | 3% |
Pages for the other report codes this company uses:
Checking this account
Your report (free at AnnualCreditReport.com) shows Franklin American Mortgage's address for this account; if something on it is wrong, dispute it with the bureau that shows it and with Franklin American Mortgage.