CROSSCOUNTRY MTG/DOVEN on a credit report: CrossCountry Mortgage
CROSSCOUNTRY MTG/DOVEN is CrossCountry Mortgage LLC, a mortgage lender and servicer.
Complaints to the CFPB about CrossCountry Mortgage
The CFPB has received 1,694 complaints about CrossCountry Mortgage LLC, 547 of them in the 12 months to October 9, 2026 with the latest on September 23, 2026, and the company answered 97% on time. [1]
The CFPB publishes complaints without confirming the facts in them.
| Most common issue | Complaints | Share |
|---|---|---|
| Trouble during payment process | 697 | 41% |
| Applying for a mortgage or refinancing an existing mortgage | 252 | 15% |
| Struggling to pay mortgage | 221 | 13% |
| Closing on a mortgage | 179 | 11% |
| Incorrect information on your report | 122 | 7% |
Checking this account
Your report (free at AnnualCreditReport.com) shows CrossCountry Mortgage's address for this account; if something on it is wrong, dispute it with the bureau that shows it and with CrossCountry Mortgage.