GM FINANCIAL on a credit report: General Motors Financial Company
GM FINANCIAL is General Motors Financial Company, Inc., an auto lender.
How to contact General Motors Financial Company
- Phone: 800-284-2271 [2] (customer service line on its own website)
- Pay online or sign in: gmfinancial.com/en-us/myaccount/login.html [2]
Complaints to the CFPB about General Motors Financial Company
The CFPB has received 9,769 complaints about General Motors Financial Company, Inc., 1,801 of them in the 12 months to October 8, 2026 with the latest on October 5, 2026, and the company answered 100% on time. [1]
The CFPB publishes complaints without confirming the facts in them.
| Most common issue | Complaints | Share |
|---|---|---|
| Incorrect information on your report | 2,379 | 24% |
| Improper use of your report | 1,911 | 20% |
| Managing the loan or lease | 1,188 | 12% |
| Problems at the end of the loan or lease | 593 | 6% |
| Problem with a credit reporting company's investigation into an existing problem | 522 | 5% |
Pages for the other report codes this company uses:
Checking this account
Your report (free at AnnualCreditReport.com) shows General Motors Financial Company's address for this account; if something on it is wrong, dispute it with the bureau that shows it and with General Motors Financial Company.