FIRSTBANK PR on a credit report: FirstBank Puerto Rico
FirstBank Puerto Rico, a $19.2 billion bank headquartered in Santurce, PR, appears on reports as FIRSTBANK PR.
How to contact FirstBank Puerto Rico
- Address: 1519 Ave Ponce De Leon, Santurce, PR 00909 [1]
- Website: 1firstbank.com [1]
FirstBank Puerto Rico at a glance
Complaints to the CFPB about Firstbank Puerto Rico
The CFPB has received 869 complaints about Firstbank Puerto Rico, 92 of them in the 12 months to October 8, 2026 with the latest on September 15, 2026, and the company answered 99% on time. [2]
The CFPB publishes complaints without confirming the facts in them.
| Most common issue | Complaints | Share |
|---|---|---|
| Managing an account | 136 | 16% |
| Incorrect information on your report | 102 | 12% |
| Trouble during payment process | 78 | 9% |
| Struggling to pay mortgage | 42 | 5% |
| Loan servicing, payments, escrow account | 34 | 4% |
Pages for the other report codes this company uses:
Checking this account
Your report (free at AnnualCreditReport.com) shows FirstBank Puerto Rico's address for this account; if something on it is wrong, dispute it with the bureau that shows it and with FirstBank Puerto Rico.