What does DEPT OF ED/ASPIRE RE mean on my credit report?

Learn about DEPT OF ED/ASPIRE RE, an creditor offering loans for financial assistance. Check the impact to your credit report and financial status.

Updated January 1, 2023
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DEPT OF ED/ASPIRE RE is shorthand for Aspire Servicing Center, with the company name being Aspire Servicing Center Inc

Aspire was created to perform functions not pre-programmed in our parent company’s original, previously exempt tax designation. The Aspire Board of Directors is appointed each year by the directors of our parent company. The Year in Review provides more information about our parent company, its programs and education resources. Managers

DEPT OF ED/ASPIRE RE is a Creditor provider. They could be on your report for a number of reasons, for example:

  • ⚫ You missed a repayment.

  • ⚫ You opened an account with Aspire Servicing Center.

  • ⚫ You opened a credit card / loan / mortgage with this company.

  • ⚫ Someone fraudulently opened a credit line under your name.

About the account

  • ⚫ The average high credit balance is $3400.

How do I contact them?

Here is the current contact details for Aspire Servicing Center:


  • P.O. Box 659705 West Des Moines, IA 50265-0970




To make a payment, you can do so online, by phone, by mail, or by setting up auto-debit. If you need assistance, there are programs available for those impacted by COVID-19. You can also access forms for payment assistance. Checks and money orders are also accepted.

Question Answer
Do they offer a monthly payment plan? Yes
Can I make payments over the phone? Yes
Can I make payments online? Yes
Do they offer a discount for automatic payments? Yes
Can I make a payment using a mobile app? Yes
Can I make a payment using a prepaid debit card? Yes
Can I make a payment using a wire transfer? Yes

Forgiveness and Cancellation

Aspire Servicing Center does not offer loan consolidation. To qualify for loan forgiveness, borrowers should visit the ‘In Repayment’ tab on Federal Student Aid’s website for updates, be aware of scams, and use auto-debit to ensure payments are made on time. Additionally, many private and federal loans offer payment assistance due to COVID-19 through March 31, 2023.

Question Answer
Do they offer loan forgiveness? No
Do they offer loan consolidation? Yes

How to Apply

You can apply for a loan online, over the phone, or in person. You can also apply for a loan using a mobile app. Cosigners may apply for a loan.

Question Answer
Can I apply for a loan online? Yes
Can I apply for a loan over a phone call? No
Can I apply for a loan in person? No
Can I apply for a loan using a mobile app? Yes
Can I apply for a loan with a cosigner? Yes

IdentityIQ Report Example

  • This is an example of what this creditor will look like on your IdentityIQ report.


Will this affect my credit score?

Whether this account affects your credit score depends on a variety of factors, such as:

  • Account Open Date: If you opened this account recently it will impact your credit, the only way to prevent this from impacting your credit score is to remove the account from your report.
  • Derogatory Markings: If this account has any derogatory markings such as: Lates, Charge Offs, Collections and others.

However, there are could be some potential positive aspects to this account which could lead to improving your credit score, such as:

  • Account Age: If your account is quite old, then the age of it will positively impact your credit score
  • Repayment History: If the account has no Late Payments, Charge off Payments, then it may reflect a positive impact onto your credit score.

Can it be removed from my credit report?

Yes, with the right strategy, you will be able to remove any account from your report. But you have to be careful to ensure that the account is negative to begin with, or it will negatively impact your credit score.

However, removing a negative account will positively impact your credit score, allowing you to open new credit lines and potentially removing bad debt.

How do I remove DEPT OF ED/ASPIRE RE from my credit report?

You can send a dispute letter to the credit bureaus to remove this account from your report. You must send a dispute letter to all three credit bureaus, as they are legally required to remove the account from your report if it is found to be inaccurate. For best results you should send a dispute letter to the credit bureaus via certified mail, this will ensure that you have a legal record of the communication.