CHASE CARD on a credit report: Chase credit card
CHASE CARD is a credit card from Chase.
The bank behind the account is JPMorgan Chase Bank, National Association, based in Columbus, OH, with $4.1 trillion in assets.
How to contact JPMorgan Chase Bank
- Phone: 800-432-3117 [3] (customer service line on its own website)
- Pay online or sign in: chase.com/personal/mobile-online-banking/make-payment [3]
- Address: 1111 Polaris Pkwy, Columbus, OH 43240 [1]
- Website: jpmorganchase.com [1]
JPMorgan Chase Bank at a glance
Complaints to the CFPB about Jpmorgan Chase
The CFPB has received 177,332 complaints about Jpmorgan Chase & Co., 26,301 of them in the 12 months to October 9, 2026 with the latest on October 6, 2026, and the company answered 100% on time. [2]
The CFPB publishes complaints without confirming the facts in them.
| Most common issue | Complaints | Share |
|---|---|---|
| Managing an account | 28,602 | 16% |
| Problem with a purchase shown on your statement | 12,863 | 7% |
| Incorrect information on your report | 11,670 | 7% |
| Loan modification,collection,foreclosure | 9,736 | 5% |
| Improper use of your report | 8,450 | 5% |
Every code this company uses is listed on its main page (CHASE HL).
Checking this account
Your report (free at AnnualCreditReport.com) shows JPMorgan Chase Bank's address for this account; if something on it is wrong, dispute it with the bureau that shows it and with JPMorgan Chase Bank.