BRAND SOURCE/CITI CBNA: Brand Source card from Citibank
BRAND SOURCE/CITI CBNA is the Brand Source credit card.
It is issued by Citibank, National Association, which is why the code pairs the bank's abbreviation with the store's.
Citibank card codes
Citibank also issues other store and co-branded cards, listed below with their codes on credit reports.
| Code on the credit report | Card or brand |
|---|---|
| TRACTOR SUPPLY/CBNA | Tractor Supply Co. |
| BBY/CBNA | Best Buy |
| AA/CBNA | American Airlines AAdvantage |
Codes for brands not named here:
Citibank at a glance
Complaints to the CFPB about Citibank
The CFPB has received 142,940 complaints filed under Citibank, N.A. (all its accounts, not only BRAND SOURCE/CITI CBNA), 23,430 of them in the 12 months to October 8, 2026 with the latest on October 2, 2026, and the company answered 100% on time. [2]
The CFPB publishes complaints without confirming the facts in them.
| Most common issue | Complaints | Share |
|---|---|---|
| Problem with a purchase shown on your statement | 17,984 | 13% |
| Incorrect information on your report | 11,975 | 8% |
| Managing an account | 11,753 | 8% |
| Improper use of your report | 6,851 | 5% |
| Other features, terms, or problems | 6,398 | 4% |
Checking this account
Questions about the account go to Citibank, the issuer; a wrong detail on the report can be disputed with the bureau that shows it and with Citibank.