AMEX on a credit report: American Express National Bank
AMEX is American Express National Bank, one of the largest US banks ($213.9 billion in assets), headquartered in Sandy, UT.
How to contact American Express National Bank
- Address: 115 W Towne Ridge Pkwy, Sandy, UT 84070 [1]
- Website: americanexpress.com [1]
American Express National Bank at a glance
Complaints to the CFPB about American Express
The CFPB has received 60,681 complaints about American Express Company, 11,662 of them in the 12 months to October 8, 2026 with the latest on October 6, 2026, and the company answered 100% on time. [2]
The CFPB publishes complaints without confirming the facts in them.
| Most common issue | Complaints | Share |
|---|---|---|
| Problem with a purchase shown on your statement | 6,686 | 11% |
| Incorrect information on your report | 6,502 | 11% |
| Other features, terms, or problems | 4,786 | 8% |
| Trouble using the card | 4,448 | 7% |
| Improper use of your report | 3,648 | 6% |
Every code this company uses is listed on its main page (AMERICAN EXPRESS).
Checking this account
Your report (free at AnnualCreditReport.com) shows American Express National Bank's address for this account; if something on it is wrong, dispute it with the bureau that shows it and with American Express National Bank.