What does ALLY mean on my credit report?

Learn about ALLY, an creditor offering loans for financial assistance. Check the impact to your credit report and financial status.

Updated January 1, 2023
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What is ALLY?

ALLY is shorthand for Ally Financial Inc, with the company name being Ally Financial Inc.

Do It Better is the core of who we are. We’re making banking smarter and easier while serving our communities. For over 100 years, we have valued and encouraged the motto of working harder together. This belief is woven into the very fabric of our business and culture.

ALLY is a Creditor provider. They could be on your report for a number of reasons, for example:

  • ⚫ You missed a repayment.

  • ⚫ You opened an account with Ally Financial Inc.

  • ⚫ You opened a credit card / loan / mortgage with this company.

  • ⚫ Someone fraudulently opened a credit line under your name.

About the account

The account is classified under the following METRO2 categories:

  • ⚫ Collection Agency/Attorney
  • ⚫ Auto Loan

How do I contact them?

Here is the current contact details for Ally Financial Inc:

Address:

  • Ally Bank Customer Care
    P.O. Box 951
    Horsham, PA 19044

Website:

Email:

Phone:

Payments

Ally Financial Inc. offers a variety of deposit, personal lending and mortgage products, as well as financial education programs. You can make payments using credit cards, auto financing, or deposit products. Additionally, Ally Bank offers mortgage products, and their Mastercard® can be used to make payments. If you need to get a payment refund, contact their customer service team either online at their website or through their toll-free number. Checks and money orders are not accepted as payment. Penalties for late or missed payments vary depending on the product or service, but generally include late fees and potential damage to credit scores.

Question Answer
Can I make payments over the phone? No
Can I make payments online? Yes
Do they offer a discount for automatic payments? Yes
Can I make a payment using a mobile app? Yes
Can I make a payment using a prepaid debit card? Yes
Can I make a payment using a wire transfer? Yes

Forgiveness and Cancellation

Ally Financial Inc. offers an array of deposit, personal lending and mortgage products and services, and has a financial education program. However, it is unclear if they offer loan forgiveness. To qualify for loan forgiveness, individuals must meet certain requirements, such as having a good credit score, having a registered investment portfolio, and having a valid bank account. Additionally, individuals must have a valid Ally Mastercard and meet certain requirements as set by Ally Financial Inc. and Ally Bank.

Question Answer
Do they offer loan consolidation? No

How to Apply

You can apply for a loan with Ally Bank online, over the phone, or in person. You may need a cosigner for some loan products.

Question Answer
Can I apply for a loan online? Yes
Can I apply for a loan over a phone call? No
Can I apply for a loan in person? Yes
Can I apply for a loan using a mobile app? Yes
Can I apply for a loan with a cosigner? Yes

SmartCredit Report Example

  • This is an example of what this creditor will look like on your SmartCredit report.

ALLY SmartCredit Report

IdentityIQ Report Example

  • This is an example of what this creditor will look like on your IdentityIQ report.

ALLY IdentityIQ Report

Will this affect my credit score?

Whether this account affects your credit score depends on a variety of factors, such as:

  • Account Open Date: If you opened this account recently it will impact your credit, the only way to prevent this from impacting your credit score is to remove the account from your report.
  • Derogatory Markings: If this account has any derogatory markings such as: Lates, Charge Offs, Collections and others.

However, there are could be some potential positive aspects to this account which could lead to improving your credit score, such as:

  • Account Age: If your account is quite old, then the age of it will positively impact your credit score
  • Repayment History: If the account has no Late Payments, Charge off Payments, then it may reflect a positive impact onto your credit score.

Can it be removed from my credit report?

Yes, with the right strategy, you will be able to remove any account from your report. But you have to be careful to ensure that the account is negative to begin with, or it will negatively impact your credit score.

However, removing a negative account will positively impact your credit score, allowing you to open new credit lines and potentially removing bad debt.

How do I remove ALLY from my credit report?

You can send a dispute letter to the credit bureaus to remove this account from your report. You must send a dispute letter to all three credit bureaus, as they are legally required to remove the account from your report if it is found to be inaccurate. For best results you should send a dispute letter to the credit bureaus via certified mail, this will ensure that you have a legal record of the communication.