PRO COLLECT on a credit report: ProCollect
PRO COLLECT is ProCollect, Inc., a debt collection company.
If it is on your report, a debt was placed with it or sold to it; complaints to the CFPB about it most often involve rent owed to landlords, and the original creditor is usually listed on the same entry.
Complaints to the CFPB about ProCollect
The CFPB has received 6,354 complaints about ProCollect, Inc., 1,804 of them in the 12 months to October 8, 2026 with the latest on October 1, 2026, and the company answered 91% on time. [1]
The CFPB publishes complaints without confirming the facts in them.
| Most common issue | Complaints | Share |
|---|---|---|
| Attempts to collect debt not owed | 2,161 | 34% |
| Written notification about debt | 952 | 15% |
| False statements or representation | 727 | 11% |
| Incorrect information on your report | 605 | 10% |
| Took or threatened to take negative or legal action | 583 | 9% |
Every code this company uses is listed on its main page (PROCOLLECT,INC).
Checking this account
If you don't recognise the debt, the CFPB explains what a debt collector has to tell you about it, and you can dispute the entry with the bureau that shows it.