CAP ONE AUTO on a credit report: Capital One auto loan
CAP ONE AUTO is an auto loan from Capital One.
The bank behind the account is Capital One, National Association, based in Mclean, VA, with $662.2 billion in assets.
It also appears as CAPONE AUTO, CAPONEAUTO, CAPITAL ONE, CAPITALONE, CAPITALUN, CAPITAL ONE N.A., CAP ONE NA, CAP ONE and 5 other codes.
How to contact Capital One
- Phone: 800-946-0332 [3] (customer service line on its own website)
- Pay online or sign in: verified.capitalone.com/auth/signin [3]
- Payment address: P.O. Box 60511, City of Industry, CA 91716 [3]
- Mailing address: 7933 Preston Road, Plano, TX 75024-2302 [3]
- Website: capitalone.com [1]
Capital One at a glance
Complaints to the CFPB about Capital One Financial
The CFPB has received 173,923 complaints about Capital One Financial Corporation, 33,629 of them in the 12 months to October 8, 2026 with the latest on October 7, 2026, and the company answered 100% on time. [2]
The CFPB publishes complaints without confirming the facts in them.
| Most common issue | Complaints | Share |
|---|---|---|
| Incorrect information on your report | 28,224 | 16% |
| Improper use of your report | 18,385 | 11% |
| Managing an account | 14,503 | 8% |
| Problem with a purchase shown on your statement | 13,769 | 8% |
| Getting a credit card | 7,439 | 4% |
Pages for the other report codes this company uses:
Checking this account
Your report (free at AnnualCreditReport.com) shows Capital One's address for this account; if something on it is wrong, dispute it with the bureau that shows it and with Capital One.